You have created a product that people endorse. It’s easy to use, affordable and delivers what you have promised.
But even if all the core elements of success are in place, there is still one factor that people expect you to provide, even if they don’t say it aloud: Customer service.
No matter how superior your product or service is, people still have questions about it. And if they don’t find the answers in your knowledge base, they will look for someone to talk to.
That’s where Tidio comes into play. It gives your customer multiple ways to reach you and get answers to their pressing questions.
With Tidio, you can:
- Offer customers support via live chat, chatbots, or a ticketing system.
- Automate tedious and repetitive tasks with workflows and chatbots.
- Integrate it with eCommerce platforms, including WooCommerce, Shopify, or PrestaShop.
- Analyze conversations with an analytics tool.
These are naturally just some of the features Tidio offers. So, if I’ve already got you interested in Tidio, why not give it a spin?
You can get started with a free trial without a credit card. If you then decide to purchase one of the premium plans, you can take advantage of our coupon code and get a discount on the monthly price.
How Much Does Tidio Cost?
Tidio comes with four pricing plans.
The Free plan, as the name implies, is free to use. It offers such features as live chat with a maximum of 50 unique users per month, chatbot interactions with 100 unique users per month, and a ticketing system.
The next plan, The Communicator, costs 15.83€ ($15.83)/mo/operator with annual pricing, (19€/$19/mo with monthly pricing).
With this plan, you get all the Free plan features plus email and 24/5 live chat support, native Shopify integration, or the possibility to see what pages your visitors browse.
The Chatbots plan costs 32.50€ ($32.50)/mo with annual pricing, (39€/$39/mo with monthly pricing), and you can bundle this plan with other plans.
On top of all the Free plan features, you can also access 35+ chatbot templates, a visual drag-and-drop chatbot editor, and Zapier integration for task automation.
Finally, we have the Tidio+ plan, starting from 240.83€ ($240.83)/mo with annual pricing, (289€/$289 with monthly pricing), and it’s the most feature-rich plan Tidio offers.
The plan combines all the features of Communicator and Chatbots plans. In addition, you get some premium Tidio+ features, like multisite support, a dedicated customer success manager, and a dedicated implementation specialist.
How to Use the Coupon?
Using our discount code is easy. But before you can do that, make sure you have registered a free account:
1. Click our link to access the Tidio website.
2. After landing on their website, click on the Get a free trial button:
3. Enter some basic information, including email, password, and your website:
4. Configure your Tidio live chat client with the preferred information:
5. Give Tidio more information about you so that they can personalize your experience even further:
6. Then, configure your chatbot:
7. Finally, add the Tidio widget to your website. This way, you can start interacting with your customers.
At this stage, your free plan is now active. To use our coupon discount, do the following:
1. On your Tidio admin area, find the Upgrade button at the top-right of the page:
2. Choose your plan, your preferred billing cycle, number of operators, and click the Add to Order button:
3. Next, an order summary box will appear on the right. On the Add a Discount Code section, click the arrow facing downwards:
4. You can now enter our special code to activate the discount. Once you have done that, click the Apply button:
5. Next, you will see the discounted price:
6. Click the Update my account button, enter your credit card information and finish your purchase.
Tidio Coupon FAQ
Is Tidio worth it?
Instead of asking whether Tidio is worth it, you should ask: Should your customer feel valued and happy?
No matter what customer service tool you use, your end goal should be to strengthen your customer relationship and make them more engaged with your business.
Worthiness is a matter of personal preference. That’s why you should register a free Tidio account and test the platform to see if it adds value to your business.
Is Tidio Free Forever?
If you sign up with the free plan, then yes, it’s free forever.
Does Tidio Work with WhatsApp?
For the time being, Tidio doesn’t integrate natively with WhatsApp. However, they are working on integration, and it should be available for users soon.
When Was Tidio Founded?
Tidio was founded in 2013 in Poland by Marcin Wiktor and Tytus Gołas. They have two offices, Warsaw and Szczecin, and employ over 120 people.
Start Serving Your Customers with Tidio Today!
Tidio gives you the tools for serving your customers and keeping them happy. So, take the next step by signing up with this one-stop solution and take advantage of our coupon code now!